Seminar Archive

Download this webinar recording to learn how technical authors and editors at VMware, the world's leading virtualization software provider, are enjoying significant improvements in productivity and quality of documentation due to sophisticated linguistic technology from SDL.

Each year, executives give the same mandate – do more with less and do it cheaper!  This 30-minute webinar provides 5 practical tips for managing global content that can be used to protect and grow your business in 2010.

Delivering accurate information to your customers in their language is critical to creating a positive customer experience, increasing self-service rates and cutting costs!  Hear from Greg Oxton, Executive Director, Consortium for Service Innovation and Sophie Hurst, Director, Product Marketing, SDL as they discuss global support best practices.

Download this webinar to learn the importance of managing all content, the difference between a Content Management System (CMS) and Translation Management System (TMS) and what CMS vendors mean when they say that they support localization.

Listen again to SDL's Authoring: Consistency and Re-use in Technical Documentation webinar to learn how to demonstrate the true value of your technical content.

Learn cost-effective localization solutions that free up capital and human resources which will allow your business to focus on core business goals.

Looking for ways to decrease translation costs and accelerate time-to-market for your global products?  Download the webinar recordings from this GIM Webinar Series where you'll learn 5 GIM strategies that will transform the way you manage and deliver global content. 

Learn best practices, cost saving techniques, and defined processes for localizing content in an Agile environment.

Listen Again to hear Structured Content and Personalization techniques from SDL, SDL XySoft and JustSystems.

Learn best practices for in-country or third party review for translations, how to save money on review, and what to look for in a localization services partner

How does what you do impact the corporate strategic imperative of "customer experience"? How can you make the content you provide be more relevant and engaging with the end customer? SDL and Mekon will show you how your content impacts on these values and how you can deliver the most effective customer experience.

Improve your global customer experience by talking to them in their language, accurately and consistently, through all communication channels including online customer support portals and technical documentation. Learn how in this webinar!  This webinar is the sixth part of the GIM Webinar Series.

Find out how your enterprise can enhance they way you communicate online to better engage and persuade your customers, in multiple languages.  Learn more! This webinar is the fifth part of the GIM Webinar Series.

The cornerstone to managing global content is the adoption of translation tools and technologies to help you speed the process and improve efficiencies. By centralizing linguistic information, global enterprises can maximize reuse, decrease costs and accelerate time-to-market. Learn more! This webinar is the fourth part of the GIM Webinar Series.

Learn how to enable authors, editors and publishers to meet the challenges of producing large amounts of high quality content in multiple formats, for multiple products, in multiple languages by leveraging DITA, component-content management and dynamic publishing.  This webinar is the third part of the GIM Webinar Series.

Global content quality and consistency directly affects customer satisfaction and has an impact on global branding. Download this webinar to learn best practices for improving global content quality right from the start with global authoring and terminology management.  This webinar is the second part of the GIM Webinar Series.

Download this webinar recording to hear an overview of the 5 key Global Information Management strategies and how they will transform the way you manage and deliver global content.  This webinar is the first of the GIM Webinar Series.

Multimedia localization is a highly complex process and can include everything from games to movies.  Learn best practices for controlling cost, maintaining quality, and selecting the most qualified localization experts.

Learn the uses, challenges and benefits of machine translation.  Discover how to leverage innovative automated translation processes to shorten translation time and reduce translation cost while improving translation quality.

Learn how to increase the return on you localization investment and discover creative ways to address the challenges associated with the current global economy.

Learn best practices and strategies for cost-effective localization testing.  Download this on-demand webinar now!

With a successful business case based on reuse as a “first principle,” FICO is building an enterprise content infrastructure that includes XML and DITA, component content management, translation memory and terminology management, and automated publishing. Learn how FICO is aligning global content practices with the company’s business goals and objectives. If you need to spark that “aha!” moment within your organization, download this webinar!

Download this webinar recording to hear from Ron Rogowski, Principal Analyst at Forrester Research, who will explore the importance of local relevance and explain how to ensure your websites reflect it in a managed environment.

Speakers participate in a lively conversation about the issues, challenges and opportunities associated with delivering multilingual content that meets today's mandate for extraordinary customer experience. With Gilbane's research and insights on aligning global content with business value as background, market factors and real-world approaches are discussed.

SDL and Language Weaver announce strategic partnership - download the SDL and Language Weaver podcast today

Discover how you can write high-quality, consistent content from within your Adobe FrameMaker environment with the help of the SDL AuthorAssistant client

In this webinar you will learn best practices and tactics for the global content lifecycle that can be used to protect and grow your global business in a downturn economy. You will learn how to maximize reuse across the organization, standardize proceses to improve efficiency of your staff, and do more with less while speeding time-to-market.  Download the recording now!

In this webinar, Frances Gambino of Information Builders discusses the cost savings and revenue benefits they acheived by implementing a translation management system from SDL.  This technology enabled them to maximize reuse of existing multilingual assets and automate many manual steps in the localization process.

Would you like to know how Avaya uses GIM technology to enable the company to deliver high-quality and consistent content to global markets faster while enhancing customer experience and supporting its global brand?  Download this recording now!

This Webinar provides an expert’s view of the 10 Key Steps required to successfully move down the path to DITA. Yas Etessam from VMware and Chip Gettinger from SDL Trisoft discuss the critical success factors and lessons learned for the adoption of structured authoring in DITA. Download the recording now!

Join us for a webinar and learn how corporate terminology can be managed to ensure brand and message consistency across the organization as well as across all publications and languages. Find out how to streamline business processes to successfully manage terminology with less cost.

View this webinar to find out how HP is leveraging innovative automated translation processes to shorten translation time and reduce translation cost while improving translation quality.

Do you find it a challenge ensuring rules from your style guide are applied consistently across source content? Have you looked at defining and managing your terminology centrally, but struggle to ensure that it is applied in both source and translated content?

On this web seminar recording, the Forrester Consulting analyst provided a preview of independent research into the business costs and benefits of adopting a Global Information Management strategy.

Missed this online seminar? Don't worry -- click to download and watch it at your convenience.

To mark the European Day of Languages on September 26 this year, SDL invites you to attend a webinar to discuss the importance of using language standards in delivering multilingual communications and the implications for European governments.

 Successful global brands recognize the value in understanding the diversity of cultures and tastes in global markets and are now addressing the complexities of adapting the customer experience to match. This is the paradox of globalization – easier access to international markets creates greater challenges in brand and product management

• How can your organization ensure your brand is represented correctly and consistently?
• How does adherence to style guides enforce the brand?
• How can you leverage style guide rules, terminology and previously written and translated content to improve the quality of content?

On this recording RS Components outlined how they have deployed a Global Information Management solution to address the requirements of a global market. They discuss how they have increased regional coverage, have reduced time-to-market by 35% and reduced localisation costs by 27%.

 Join Astoria, SDL, and guest host Frank Gilbane, publisher of The Gilbane Report, for an online web seminar and learn how Siemens Medical went from strategy to solution implementation to publish its 2,200 product operation and maintenance documents in over 22 languages.

 Global enterprises are investing heavily into content management systems and XML initiatives to ensure they can reuse their content across the lines of business. Inconsistencies within documents, either in native or localized language, can significantly impact the global brand, the time-to-market for product and service delivery, as well as the customer experience.

Time-to-profit for global markets is dependent on many different factors: time-to-revenue in each market; costs incurred getting to market; relevance and consistency of communications for each market; economies of scale across multiple markets. All these factors impact the profitability of global markets.

 In this free webinar, we will cover:

• An overview of SDL TRADOS Certification
• Benefits of the program to you
• Understanding your role in Certification
• Professional development through Certification
• SDL TRADOS Certification: Where do I start?
  
  

 Attend this Webinar to find out how RS Components accelerated time-to-market with global XML.

This webinar will explore some of the techniques and technologies that can be used to deliver self-help support to your customers in their local language – quickly, efficiently and at low cost. Topics will include:



- How to cost-effectively deliver your product knowledgebase in multiple languages

- The intelligent use of machine translation for online support

- Global Manufacturing Support example: Case New Holland Global N.V.

 Forrester will present its findings from a survey just conducted of 150 senior Marketing executives from the Fortune Global 500. The research uncovers the major trends in creating and maintaining an international web presence.

 It's no secret that a consistent global brand enriches the customer experience and therefore has a direct impact on shareholder value. However, when it comes to operating in more countries, in more languages, the escalating complexity can create significant opportunity for errors.

 This webinar will explore the best practices to deliver a synchronized global web presence, illustrated with a case study from Gullivers Travel Associates (GTA) and OctopusTravel.com, divisions of Travelport.

With an ever-increasing number of customer touch points, companies are publishing and managing more content than ever before. Previously the domain of Marketing and Technical Communications alone, global enterprises are now publishing content from a variety of departments: industry standards, financial reporting, technical specifications, and more.

 

Organizations that want to be global market leaders cannot afford to consider translation as an after-thought. Translation assets must be integrated into the content creation process to improve the consistency of global communications, shorten time-to-revenue in global markets and lower global information management costs.

 

Learn how Sun Microsystems, a global leader in network computing products, is using innovative technology to deliver a rapid, consistent, and localized online experience in multiple languages, across more than 100 websites around the world.

 This Webinar will provide an overview of how structured authoring and XML in FrameMaker addresses the trends of customers migrating to XML. It also looks at the benefits it provides when writing for global audiences and examines other methods which further enhance the benefits gained from XML.

 Attend this webinar for an introduction to XML, single sourcing and global XML – the use of XML when communicating with global markets.

Information in today’s world is inherently global information. For any business acting on the world stage, any content – whether it is translated or not – is read by someone for whom the source language is not their native tongue.

Terminology Management is a key discipline that positively impacts the way global content is created and delivered by translators, language service providers and corporations.  Dr. Sue Ellen Wright illustrates some advanced features, including filters and modelling with SDL MultiTerm.

Are you being challenged to shorten document production cycles, lower translation costs and improve translation quality? Attend this 30 minute Webinar to find out how you can achieve all three simultaneously.

With increasing frequency, regulatory authorities are demanding information in their local languages. Industry leaders are challenged to meet the milestones in EMEA's Central Procedure (PIM). Yet the road to successful multilingual PIM submission is full of challenges.  

 Are your regional organizations dissatisfied with local product information, and diverging from the company’s global messages and branding? When providing product information such as brochures and product manuals to global audiences, it’s critical that you communicate corporate messages while addressing local business and cultural requirements.